We ship all our surprises through the most reliable delivery partners in India. All surprises are shipped within one working day of receiving your order. Tracking details for your shipment will be shared over SMS and email immediately after your order is shipped.

For priority shipping orders, we ship on the same day if the order and the customization details are received before 1 PM.

Unhappy with what you got? Email us at surprises@oyehappy.com and we shall dedicate a Happiness Consultant to resolve your issue within 8 working hours.

If you opt for priority shipping and we're unable to deliver within 24 hours (except Sundays) of the committed date, priority shipping charges are fully refunded.